Introduction

This Privacy Policy (“Policy”) explains how The Roofing Pros (“we,” “us,” or “our”) collects, uses, and protects information obtained through your use of https://theroofingpros.ca
(“Website”). We are committed to safeguarding your privacy and complying with applicable privacy laws in Canada.

Information We Collect

When you visit or engage with our Website, we may collect:

• Contact details you provide when requesting a quote, scheduling an inspection, or contacting us (name, phone number, email, address).
• Property-related details you submit for roofing or home service requests.
• Technical data such as your IP address, browser type, device details, and usage behavior (e.g., pages visited, forms completed).
• Cookie-related information for functionality and analytics.

How We Use the Data

We use your information to:

• Respond to inquiries and provide roofing estimates or inspection bookings.
• Communicate project updates, service reminders, or promotional offers (only if you opted in).
• Improve our services, website performance, and overall customer experience.
• Analyze usage trends to enhance our online presence and customer engagement.

Cookies and Tracking Technologies

We use cookies and similar tools to ensure the Website functions properly, improve performance, and understand visitor activity. You may disable cookies through your browser settings, but certain features may not work as intended.

Data Security and Retention

We use appropriate technical and organizational measures to protect your information. Data is retained only as long as necessary to fulfill service needs, business obligations, or legal requirements.

Third-Party Sharing

We do not sell, rent, or trade your personal information. We may share limited data only in these cases:

• With trusted service providers (e.g., CRM systems, hosting providers) who help us operate our business under strict confidentiality terms.
• To comply with legal obligations or enforce our rights.

With your explicit consent.

Links to Other Websites

Our Website may contain links to third-party sites. We are not responsible for their privacy practices and recommend reviewing their policies separately.

Policy Updates

We may update this Policy from time to time. Updates will be posted here with a new Effective Date. We encourage you to review this Policy periodically.

Need Help?

For questions or concerns regarding this Policy, please contact us:

The Roofing Pros of Ontario
📍9131 Keel Street, Suite A4, Vaughan, Ontario, L4K 0G7
📞 905-252-7767
📧 [email protected]

For inquiries related to refunds or service guarantees, please contact us at:
📧 [email protected]